SHIPPING TIMES
Outlaws Amsterdam makes you enjoy free express shipping on all orders above 50 euro’s when in stock. See below for the shipping times to your destination.

If products not available at our warehouse for express shipping all our products can be directly ordered on backorder from our factory. 

 

Destination

Duration

The Netherlands

Next day (ordered before 18:00)

Austria, Belgium, Croatia, Czech Republic
Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Luxembourg
Netherlands, Poland, Portugal, Slovenia, Spain, Sweden

1-2 days

Norway, Switzerland

5-20 days

United States & Canada

5-20 days

Rest of Europe

10-25 days

Japan, China, Hong Kong, South-Korea, Singapore

10-20 days

Australia, New-Zealand

10-20 days

Rest of the World

12-45 days

Shipping on backorder (europe)

10-25 days

 

ORDER PROCESSING
If your item is in stock, please allow 1-3 business days to process your order once payment is received and cleared. Please note during high volume sale periods or new range releases there may be minor delays – we appreciate your patience during this time! Once shipped, you will be emailed with tracking information to follow your order to its destination. Please note there is no dispatch on weekends or public holidays.

CARRIERS
The carrier that will deliver your package, will depend on your local post carrier in your Country or it is stated at the shipping method. A few of the carriers are the following:

RETURNS
Outlaws Amsterdam accepts returns on all products for any reason. Just as long as item & packaging is returned in perfect condition. If you want to know more about our return policy, please check our page “Returns” or just contact info@outlaws.amsterdamWe will handle your return.

TAXES & DUTIES
Customers are responsible for all applicable import duties and fees.  All orders are shipped DDU, “duties and taxes unpaid” from Asia, and we do not collect the VAT, duties and/or taxes and cannot predict what your estimated charge may be. In order to collect your package, additional charges must be paid to clear customs. As we ship to over 50 countries, some may require additional fees paid COD (Collect On Delivery). In this case the fees are paid to the local carrier. Outlaws Amsterdam does not collect fees and has no control over what local governments charge.

OWNERSHIP AND RISK
To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at info@outlaws.amsterdam Any delivery date or time specified by us is a best estimate only and Outlaws Amsterdam will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Once shipped, Outlaws Amsterdam does not take responsibility of loss or damaged items during transit. In the unlikely event your order is not received within the expected delivery time frame.

 

Didn’t find the answer you needed? Just leave us a message and we will get back to you.

Hit us up here: info@outlaws.amsterdam