Refund Policy

Returns or exchange items are accepted up to 14 calendar days after receiving your order. Just sent the product back in its original condition and without the previously used postage labels.

Check the “How to I return/exchange my items?” tab for further instructions

Can I exchange my items?

Wrong size? Or want a different ring? Easy peasy. Just email us at info@outlaws.amsterdam or send a DM through our Instagram with your order number and the reason for returning & we will set you up for a free resend of the size / ring you need.

Exchange items are accepted up to 14 calendar days after receiving your order for free.

How do I return my order?

Returns or exchange items are accepted up to 14 calendar days after receiving your order.

Want to return something?
Easy peasy. Just email us at info@outlaws.amsterdam or send a DM through our Instagram with your order number and the reason for returning & we will set you up for returning!

Do I need to pay for the return?
We have free returns with Paypal. Didn’t pay with paypal? Then are you responsible for the return costs.

Want to return shipping refunded when you used PayPal on our website? Just click here to activate the Paypal Service.

Got Questions? Just contact us at through one of the options below. We are happy to help

I haven't received my refund

Depending on the service & country you’re returning your item(s) with, it can usually take up to 21 working days (excluding weekends & public holidays) to be delivered and processed by our returns team.

If your return is marked as delivered, sit tight, our returns team will be in touch by email once the return has been processed to confirm your refund.

 

Didn’t find the answer you needed? Just leave us a message and we will get back to you.

Hit us up here: info@outlaws.amsterdam